This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.

Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
 

20 units must be completed:

• 12 core units
• 8 elective units

 

---

Core:
CHCDIV001 Work with diverse people
CHCLEG003 Manage legal and ethical compliance
HLTWHS003 Maintain work health and safety
CHCCCS004 Assess co-existing needs
CHCCCS019 Recognise and respond to crisis situations
CHCMGT005 Facilitate workplace debriefing and support processes
CHCCSM013 Facilitate and review case management
CHCCCS007 Develop and implement service programs
CHCDEV005 Analyse impacts of sociological factors on people in community work and services
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCPRP003 Reflect on and improve own professional practice
 
Elective:
CHCCSM010 Implement case management practice
CHCCSM012 Coordinate complex case requirements
CHCCSM014 Provide case management supervision
CHCCCS033 Identify and report abuse
CHCDIS017 Facilitate community participation and social inclusion-Elective
CHCDIS019 Provide person-centred services to people with disability with complex needs-Elective
CHCCCS009 Facilitate responsible behaviour