Qualification Description

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.

Qualification Outline

Total number of units = 12

• 5 core units
• 7 elective units.  All electives chosen must contribute to a valid, industry-supported vocational outcome.

Core:
CHCCCS016 Respond to client needs
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal stressors in the work environment

Electives:
CHCMHS001 Work with people with mental health issues
CHCCCS015 Provide individualised support
CHCCCS023 Support independence and wellbeing
CHCDIS007 Facilitate the empowerment of people with disability
CHCCCS019 Recognise and respond to crisis situations
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety