The Community Services sector is evolving at a rapid pace. For organisations in aged care and disability support, the challenge is clear: how do you keep your workforce skilled, motivated, and ready for the future?

The answer lies in investing in your people. A qualified workforce doesn’t just deliver better care—it also improves staff retention by providing career pathways into supervisory, team leader, and management roles.

At LEAD Disability Services, we’ve developed a Traineeship Program through our Registered Training Organisation (RTO) that helps businesses fast-track their team members into working more independently in individualised support.

How the Program Works

Stage 1 – Training Block

Trainees complete upfront training in core units, including:

• CHCCCS031 – Provide individualised support

• CHCCOM005 – Communicate and work in health/community services

• HLTWHS002 – Follow safe work practices for direct client care

• HLTINF006 – Apply infection prevention & control practices

Stage 2 – Buddy Shifts
Trainees work alongside experienced staff, completing personal care tasks with clients. Supervisors sign off on these practical skills.

Stage 3 – Independent Work
Once practical elements are signed off, trainees begin working independently with clients while completing the remainder of their traineeship.

• Employer commitment: release staff for 3 hours of study per fortnight, plus 3 hours of on-the-job training.

Who Is Eligible?

• Full-time staff: employed within the past 3 months (or new employees)

• Part-time staff: employed within the past 12 months (or new employees)

Qualifications Available

Our traineeships cover a wide range of pathways, including:

• CHC32015 Certificate III in Community Services

• CHC33021 Certificate III in Individual Support

• CHC43015 Certificate IV in Ageing Support

• CHC43121 Certificate IV in Disability Support

• CHC52021 Diploma of Community Services

• Plus: BSB30120 Certificate III in Business for admin/corporate staff

These options allow you to upskill existing staff, prepare future leaders, and build capacity across your organisation.

Why Partner with LEAD RTO?

• Flexibility: multiple classes to suit rosters

• Enrol Anytime – flexible start dates when you want to start.

• Relevance: training contextualised for your organisation

• Expertise: trainers with deep industry experience

By qualifying your team, you’re not just investing in their growth—you’re strengthening your organisation’s future.

Ready to take the next step? Contact us at leadrto.asn.au or call 02 4934 9930 to discuss how we can support your workforce.