Getting Started with LEAD RTO
The Learner Information Handbook provides necessary information for students that will support them throughout their learning experience. This includes information on training and assessment, student support services and rights and responsibilities.
For further information, please refer to the forms and downloadable guides:
Our forms are available to you. Please contact our team at firstname.lastname@example.org for a copy of any of the following forms.
This document is the official record of the learning outcome(s) and this Assessment Cover Sheet needs to be attached to the assessment task prior to submission for marking.
Refund Request Form
The Refund Request Form is to be filled and attached to any applications pertaining to refunds.
Learner Withdrawal Form
Learners seeking to withdraw from training must complete this form and return to REACH for Training administration for processing.
Consumer Protection Information
The Consumer Protection policy and procedure ensures that learners are provided with certain important information prior to enrolment including learner’s right and responsibilities
Complete this form if you wish to launch a formal complaint about REACH for Training’s services.
Complaint Appeal Form
If you wish to appeal a decision outcome REACH has made about any of REACH’s products or services.
Assessment appeal form
Complete this form if you wish to formally appeal against the outcome of your assessment(s).